After Silence time out it says the line and hangs ...
# support
d
This is call id 4d489e95-af15-4453-941c-e4e607ca6511 I get silence time out and it hangs up right after it says the line 17:09:21:592 [ERROR] status-update Server URL Error: Request failed with status code 404 17:09:24:990 [ERROR] end-of-call-report Server URL Error: Request failed with status code 404 "messagePlan": { "idleMessages": [ "I notice you're thinking about this. Take your time.", "I understand this requires some thought. Happy to wait.", "No rush at all - I'm here when you're ready.", "Feel free to take a moment to consider." ], "idleTimeoutSeconds": 15, "silenceTimeoutMessage": "I want to be respectful of your time. Should we schedule a follow-up conversation?" },
c
it hit the silenceTimeout because of a delay from 11labs responding. Can you increase the silenceTimeout to 30 seconds.