VAPI Call Tonality Issue
# support
m
Hi there, we are setting up VAPI and are experiencing some fluctuation in tonality on those calls. Anyone have some guidance on how to manage this better. We are trying to work towards a working version and need some assistance. Here are some examples: 1. 1bc45986-f832-42a8-b19b-0a9450583786 2. 94c71844-ff99-45b4-a6d7-69543df0e9b6 3. 339c0a0e-923c-48f9-9eea-766119fd22da 4. 00989836-139f-488b-b0f6-97de16f4a6aa
m
What voice model are you using
Tonality is never a vapi issue
m
Elevan Labs
@Mason
Andrea
m
I’d recommend caretisa, different model architecture less variabkes
m
I just switched from that one and had the same issue
I think less variables will do the trick
🤞
m
Variables or tokens shouldn’t affect tonality what so ever
c
Hey MSure, can you try a call with the following config? \`\`\` stability: 0.5 similarityBoost: 0.75 \`\`\`
v
i tried different voice models by the same voice provider which sometimes helped. But finally switched to a difference voice provider that was more stable.
c
Thanks for letting me know closing this ticket for now.
49 Views