2nd KB down? 404
# support
k
Hi, I've been trying to access the knowledge base on Vapi since this morning to make it available to the assistant. However, when I attempt to select it on the right-hand side, no options are displayed. The only available action is clicking the plus (+) symbol, which immediately redirects me to the following page: [https://docs.vapi.ai/knowledge-base](https://docs.vapi.ai/knowledge-base). Who can help me resolve this issue? Thanks in advance! https://cdn.discordapp.com/attachments/1341435306695725116/1341435307123540061/Bildschirmfoto_2025-02-17_um_16.16.54.png?ex=67b5fc7b&is=67b4aafb&hm=3b5485dcc65ad05a7186462766f1b62c21d94b2ed553303491ddb42d517067a5& https://cdn.discordapp.com/attachments/1341435306695725116/1341435308087967785/Bildschirmfoto_2025-02-17_um_16.16.13.png?ex=67b5fc7c&is=67b4aafc&hm=e110c08bf6c9db7cb2011bc529db528af94929e8d622c3ccb11c1e729d65a0f3&
s
Yeah they are doing some redesign with their knowledge base stuff. You have to submit it via their api. This is from their announcements page: So, we’ve set up a simple workaround wrote an automation where you just fill out a simple form, and it will add the KB setup for you. It’s super straightforward. If you encounter any issue, let me know - I’ll make sure you’re sorted. https://dub.sh/4GefClE
k
thank you Slavi.wann wird das problem behoben sein? Die Angebotene Lösung ist für mich zu kompliziert.
k
Hello Kaan, Please follow this Loom video to add KB using VAPI Trieve key: . Additionally, you can use the tool to add KB using your own key.