Voice Id Not Found
# support
s
Hi team, I'm having an issue in which when getting the assistant-request message and responding I find the following error even though it seems like the voice is available. Can someone help me out here please? I'm not using any 11labs api key.
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Voice failed (reason: {"detail":{"status":"voice_not_found","message":"A voice for the voice_id J3JSkWXJwqClE1dIxQM9 was not found."}})
Response from
GET /voice-library
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[
  {
    "id": "5d497ad3-f5ff-478e-90f3-52d06b3a590b",
    "provider": "11labs",
    "providerId": "J3JSkWXJwqClE1dIxQM9",
    "slug": "J3JSkWXJwqClE1dIxQM9",
    "name": "Diego Narrativo",
    "gender": "male",
    "accent": "latin american",
    "previewUrl": "https://storage.googleapis.com/eleven-public-prod/database/user/t32ITi2NHAaBrl6B2NFVJ1HbCO63/voices/J3JSkWXJwqClE1dIxQM9/I06GmGIHHxcphyj9ySJz.mp3",
    "createdAt": "2024-11-26T05:35:40.769Z",
    "updatedAt": "2024-11-26T05:35:40.769Z",
    "description": "Narrative voice with soft and marked intonation. Neutral accent of Peruvian roots. Ideal for stories, stories and audiobooks.",
    "isPublic": false,
    "isDeleted": false,
    "orgId": "e31cd1ae-3130-45ec-8623-bdc6df25cddd"
  },
  {
    "id": "f1430aa9-2a9a-4841-b6f3-61df4ca51651",
    "provider": "11labs",
    "providerId": "J3JSkWXJwqClE1dIxQM9",
    "slug": "J3JSkWXJwqClE1dIxQM9",
    "name": "Diego Narrativo",
    "gender": "male",
    "accent": "latin american",
    "previewUrl": "https://storage.googleapis.com/eleven-public-prod/database/user/t32ITi2NHAaBrl6B2NFVJ1HbCO63/voices/J3JSkWXJwqClE1dIxQM9/I06GmGIHHxcphyj9ySJz.mp3",
    "createdAt": "2025-02-13T18:51:44.170Z",
    "updatedAt": "2025-02-13T18:51:44.170Z",
    "description": "Narrative voice with soft and marked intonation. Neutral accent of Peruvian roots. Ideal for stories, stories and audiobooks.",
    "isPublic": false,
    "isDeleted": false,
    "orgId": "559f1a79-b92e-41d8-b289-1447050ccfd0"
  }
]
s
Where did you find this endpoint? I
s
Solved: I had to use my own 11labs api key for multi to work
How can I mark this post as solved? ah got it, right clikc and click on "edit tags" -> "solved"
k
Marking this ticket as solved.