Bug with de-CH language
# support
n
Hello, I am facing a really strange bug with Squads. As soon as I add a second agent within my squads workflow, the language gets distorted. https://storage.vapi.ai/ee9b1340-733d-4cfc-858d-f06df6e6bd20-1739913314689-c69d798c-9942-4e1a-af95-273bc23e8126-stereo.wav This is the normal audio with just one assistant in the squad https://storage.vapi.ai/2a8932f5-8550-4ff0-9130-41802e359628-1739913335158-956da724-7a65-4c59-90b3-03adb34105de-stereo.wav This is the audio as soon as I add another agent in the squad. I use azure -> "Leni" as this is the only correct swiss german pronounciation available.
v
\[not-working\] [2a8932f5-8550-4ff0-9130-41802e359628](https://storage.vapi.ai/2a8932f5-8550-4ff0-9130-41802e359628-1739913335158-956da724-7a65-4c59-90b3-03adb34105de-stereo.wav) šŸ”µ 21:15:24:882 Getting Speech For
azure:de-CH-LeniNeural:48000:21a--------------d7db5aba562500a04
, "51" Text: "Praxis Dr. Degelmann, passt Ihnen schweizerdeutsch?" \[working\] [ee9b1340-733d-4cfc-858d-f06df6e6bd20](https://storage.vapi.ai/ee9b1340-733d-4cfc-858d-f06df6e6bd20-1739913314689-c69d798c-9942-4e1a-af95-273bc23e8126-stereo.wav) šŸ”µ 21:15:07:834 Getting Speech For
azure:de-CH-LeniNeural:48000:2---------------500a04
, "51" Text: "Praxis Dr. Degelmann, passt Ihnen schweizerdeutsch?"
Hello Nicolas, your experiencing a voice cache issue. Would you be able to make another call within the squad with a different first message? This should resolve the issue. Please let me know how it goes for you.
n
Hello @User , I am still experiencing the issue, even with a different first message: https://storage.vapi.ai/25446a57-252c-4a17-8b42-619eb0bb7d1e-1740015131285-18db1213-2a49-4a92-b76e-16a75621bffb-stereo.wav
h
Hello @Nicolas, did you resolve it?
s
@Nicolas @Hamza looking into it.
@Nicolas Upon reviewing the call recording shared, it appears to originate from Azure. Given their relatively unresponsive nature, I recommend utilizing 11labs as a potential alternative.
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šŸ”µ 01:32:04:816 Couldn't Find In Cache. Generating Speech For `azure:de-CH-LeniNeural:48000:229f625ef50679d53fa06b38abdfc3889e1ec05fd3b1312ae81ffc64188101a5`, "10" Text: Guten Tag,.
@Hamza can you please ping me to your support ticket.
f
We have the same Problem: I am experiencing an issue with multilingual support in Vapi squads. When I configure a single agent in a squad using Deepgram Nova 2 set to German, the assistant understands and processes German input correctly. However, when I add a second agent to the squad (with both agents identically configured), the system stops recognizing German and defaults to English. This problem does not occur when only one agent is present in the squad. To give you an example: This one worked: bb1cd3fa-26e3-419a-8bc4-59ed63bfe7e4 This one did not work: 3a04fb3e-650d-4086-8e3f-b831679e40db They are using both the same Agent. We do not understand the difference. It happens as soon as we add another Agent / Assitant to a squad.
v
This ticket has been marked as solved, and as a result, you will no longer receive any further responses. Kindly create a new support ticket to escalate your inquiry.Ā 
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