Bug with de-CH language
# support
n
Hello, I am facing a really strange bug with Squads. As soon as I add a second agent within my squads workflow, the language gets distorted. https://storage.vapi.ai/ee9b1340-733d-4cfc-858d-f06df6e6bd20-1739913314689-c69d798c-9942-4e1a-af95-273bc23e8126-stereo.wav This is the normal audio with just one assistant in the squad https://storage.vapi.ai/2a8932f5-8550-4ff0-9130-41802e359628-1739913335158-956da724-7a65-4c59-90b3-03adb34105de-stereo.wav This is the audio as soon as I add another agent in the squad. I use azure -> "Leni" as this is the only correct swiss german pronounciation available.
k
\[not-working\] [2a8932f5-8550-4ff0-9130-41802e359628](https://storage.vapi.ai/2a8932f5-8550-4ff0-9130-41802e359628-1739913335158-956da724-7a65-4c59-90b3-03adb34105de-stereo.wav) šŸ”µ 21:15:24:882 Getting Speech For
azure:de-CH-LeniNeural:48000:21a--------------d7db5aba562500a04
, "51" Text: "Praxis Dr. Degelmann, passt Ihnen schweizerdeutsch?" \[working\] [ee9b1340-733d-4cfc-858d-f06df6e6bd20](https://storage.vapi.ai/ee9b1340-733d-4cfc-858d-f06df6e6bd20-1739913314689-c69d798c-9942-4e1a-af95-273bc23e8126-stereo.wav) šŸ”µ 21:15:07:834 Getting Speech For
azure:de-CH-LeniNeural:48000:2---------------500a04
, "51" Text: "Praxis Dr. Degelmann, passt Ihnen schweizerdeutsch?"
Hello Nicolas, your experiencing a voice cache issue. Would you be able to make another call within the squad with a different first message? This should resolve the issue. Please let me know how it goes for you.
n
Hello @User , I am still experiencing the issue, even with a different first message: https://storage.vapi.ai/25446a57-252c-4a17-8b42-619eb0bb7d1e-1740015131285-18db1213-2a49-4a92-b76e-16a75621bffb-stereo.wav
h
Hello @Nicolas, did you resolve it?
s
@Nicolas @Hamza looking into it.
@Nicolas Upon reviewing the call recording shared, it appears to originate from Azure. Given their relatively unresponsive nature, I recommend utilizing 11labs as a potential alternative.
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šŸ”µ 01:32:04:816 Couldn't Find In Cache. Generating Speech For `azure:de-CH-LeniNeural:48000:229f625ef50679d53fa06b38abdfc3889e1ec05fd3b1312ae81ffc64188101a5`, "10" Text: Guten Tag,.
@Hamza can you please ping me to your support ticket.
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