Initial assistant message has the wrong tone
# supportf
Fire
02/20/2025, 12:05 PMThe "First Message" of my assistant is always resulting in a different tone than the rest of the call/conversation. I am using Elevenlabs Turbo V2 for my voice. It sounds like it is one octave up.
AiTitus :)
02/20/2025, 3:20 PMmight be helpful as well https://elevenlabs.io/docs/api-reference/text-to-speech/convert#request.body.seed
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Praveen
02/21/2025, 12:15 AMHey! To help track down this issue, could you share:
- The call ID
This would really help us figure out what went wrong!
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Fire
02/21/2025, 7:41 AM4dd956e2-8c25-4580-a2de-1c213092ad4a
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lifeguru
02/21/2025, 9:14 AMI am facing the same issue actually
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Praveen
02/22/2025, 5:00 PMHey Fire, I do hear the pitch of the voices goes higher during the call. The flash model is still pretty new and you can expect few hiccups so it's better to use turbo model instead. FYI: 11labs team know about flash model hiccups.
Praveen
02/22/2025, 5:01 PMHey @lifeguru, please create a new support ticket.
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Fire
02/25/2025, 8:04 AMI don't think that's the case, because the first sentence it always different from the rest of the call.
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AiTitus :)
02/25/2025, 3:05 PMGood point!
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Shubham Bajaj
02/27/2025, 10:43 PM@Fire why do you think so, do you have some call ID?