"transcript": "AI: This is New York Pizza. How may I help you?\\nUser: Pickup order special number 2.\\nAI: Sure. Is this for pickup?\\nUser: Yes.\\nAI: Great. What kind of pizza would you like to order?\\nUser: Ricotta cheese and banana peppers.\\nAI: Got it. What size would you like for your pizza?\\nUser: A slice.\\nAI: Noted. Would you like to order anything else?\\nUser: No.\\nAI: Okay. Thanks. Can you clearly spell out your name so I can go ahead and place the order for you?\\n",
whenever the user hangs up, the sip gateway sends a cancellation, which we register as `phone-call-provider-closed-websocket,`technically, it should be this customer-ended-call, but we have to fix it.