Interruption while talking to the agent.
# support
u
Hi, my voice agent keeps interrupting while the user takes 1 sec pause. I need help with that. The bot keeps saying; "Take your time". I want to avoid that. Watch the video to understand it better. https://cdn.discordapp.com/attachments/1345371802162954321/1345371804595916810/IMG_2208.mp4?ex=67c44ea2&is=67c2fd22&hm=f180a4487ac41cf329097b3ada4d2e4ce37386a4bad31cf1e30c1b709ef0927d&
k
Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!
j
Can you please include your response to the question here so we can I see it too? Thanks.
s
I’m closing this ticket because the required information hasn’t been provided yet by @$UBHAM MUS/C cc: @Jonas