Is it possible to use 'workflow' within a squad? with the ability to pass to another agent as the last step of the workflow?

Yes, you can definitely use 'workflow' within a squad in Vapi! Workflows allow you to break down conversations into manageable tasks, and squads enable multiple assistants to handle different parts of the conversation. As for passing the workflow to another agent as the last step, Vapi supports this through silent transfers. This means you can seamlessly transfer the call from one agent to another while maintaining the conversation context. Just keep in mind that there have been some reports of issues during these transfers, so it's good to test your setup to ensure everything works smoothly. 😊 If you have any more questions or need further assistance, feel free to ask! Sources: - [Using Workflows in Vapi](https://docs.vapi.ai/workflows) - [Squads Overview in Vapi](https://docs.vapi.ai/squads) - [Handling Workflow Transitions in Vapi](https://docs.vapi.ai/squads)

Which 'Task' do you use for this? I only see transfer (which is external number) . So I am not sure what Task I would use as my last step to do this.

Hey @Alex911, yes it is possible to use workflow with squads. Give it a try and let me know how it goes for you.

Sorry, but I am still a little lost on this - Do I need to do the silent transfer from within the workflow, of so what 'Task' or step will allow that? Sorry to seem a little dense about this!

Hey @Alex911 My apologies for the oversight on my part. Yes, you can utilize the workflow with squads. However, the transfer to an assistant is currently not possible as the necessary tool support has not yet been implemented. I sincerely regret wasting your time and effort.

Bummer! OK. Is that in the roadmap?

Yes it's in the roadmap.