Weird issue with voice and transcription
# supporta
AiTitus :)
03/03/2025, 5:55 PM@Shubham Bajaj and team can you review this call, when it says ticket number is goes crazy wondering...
1. What happened.
2. Why it happened.
3. How to prevent fix this for the future.
Thanks!
CALL ID: aa8386d2-3a7f-4c55-a8e2-ffdb47c34616
s
Shubham Bajaj
03/05/2025, 2:55 PM@AiTitus can you try another call using turbo model, flash model has some issues which comes up randomly. So, it's best to use turbo model for some more time.
Shubham Bajaj
03/05/2025, 2:58 PMa
AiTitus :)
03/05/2025, 6:07 PMI believe I was using turbo model for this @User
s
Shubham Bajaj
03/07/2025, 11:38 PM@AiTitus :) Apologies, you’re right. It’s a Turbo model. I’ll check with the 11labs team and get back to you. I’m also putting this ticket under investigation for now to continue this thread under my list.
🔵 17:29:21:873 ElevenLabs (WebSocket #35) Connecting... URL: wss://api.elevenlabs.io/v1/text-to-speech/2mfRQJ/stream-input?output_format=pcm_16000&optimize_streaming_latency=3&model_id=eleven_turbo_v2_5&enable_logging=false