Issue with Webhook Response Not Being Spoken by th...
# support
t
My AI agent in Vapi is not speaking the response received from the webhook, even though the webhook correctly returns the expected data. The tool triggers a request to Make.com, which responds with a fully formatted text response. The webhook response logs confirm that the data is being returned correctly. Problem: The AI does not read or acknowledge the response, even though it appears in Vapi logs. Tried JSON and plain text responses, but neither works. Updated the system prompt and request completed message, but no change. Would appreciate any insights on fixing this. Thanks!
v
- [Detailed Report on Troubleshooting Steps for VAPI Webhook Issues](https://discord.com/channels/1211482211119796234/1211483291191083018/1334280135683084328) - [Detailed Report on Vapi Handling of Webhook Response Formats](https://discord.com/channels/1211482211119796234/1211483291191083018/1330221332452999321) - [Detailed Report on Configuration Settings in VAPI Affecting AI Agents' Webhook Responses](https://discord.com/channels/1211482211119796234/1211483291191083018/1334280135683084328)
It sounds like you're facing a frustrating issue with your AI agent in Vapi not responding to the webhook data. Here are some troubleshooting steps you can take to resolve this: 1. **Review Webhook Configuration**: Double-check that the webhook URL is correctly configured in your Vapi settings. Ensure there are no typos and that the URL is accessible. 2. **Check Response Format**: Since you've tried both JSON and plain text, make sure that the JSON structure is correctly formatted. The expected format should include necessary fields like
toolCallId
and
result
. Here's an example of the expected JSON structure:
Copy code
json
   {
       "results": [
           {
               "toolCallId": "your-tool-call-id",
               "result": "your-result-string"
           }
       ]
   }
3. **Content-Type Header**: Ensure that the
Content-Type
header in your webhook response is set to
application/json
if you're using JSON. 4. **Server and Network Verification**: Check your server logs for any errors that might indicate issues with receiving or processing the webhook data. Also, ensure that your network connection is stable. 5. **Test Webhook Endpoints**: Use tools like Postman or cURL to manually trigger the webhook and verify that it responds correctly. This can help isolate whether the issue is with Vapi or the webhook itself. 6. **Review Logs**: Access the webhook delivery logs in the Vapi dashboard to trace any errors or failed attempts. This can provide insights into what might be going wrong. 7. **Dynamic Variables**: If you're using dynamic variables in your response, ensure they are correctly configured and that the syntax is accurate. If you've gone through these steps and the issue persists, it might be worth reaching out to Vapi support with detailed information about your setup and the steps you've taken. Good luck, and let me know if you need further assistance! 😊 Sources:
hi this is a very important project for me and i need help as soon as possible please.
l
https://docs.vapi.ai/tools/custom-tools Look at the original strucutre and the value. it starts with "call_", what you dont have
k
Hey! To help track down this issue, could you share: - The call ID This would really help us figure out what went wrong!
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