It stuck on loading, already 1 week. Please help me to resolve this . Or i can ccreate new account and please trasnfer funds from that account . my email address saeteroym@gmail.com. Already sent video on your support email and no one is contacting me

@hackett Apologies for the delayed response, your wallet was frozen and account was blocked due to malicious IPS. I have unblocked it now, can give it a try and let me know how it goes for you.

loged in thank you

Marking this ticket as Solved ✅