Voice Cloning (urgent)
# support
n
Hii, how do you use a custom voice clone ID on Vapi? I just cloned a voice on creator tier & put it on Vapi voice ID & it won’t use it, it stays at Sarah voice when i put in the custom ID. Uploaded a voice file to be cloned on Vapi and it loaded on the screen, then disappeared Where do you find the cloned voices on Vapi Also the voice ID of the clone I received from elevenlabs is shorter than available voice IDs. So it won’t load in Vapi
v
Hey there! 😊 Let's tackle your questions one by one. ### 1. Using a Custom Voice Clone ID on Vapi To use a custom voice clone ID on Vapi, follow these steps: - **Ensure you have a Play.ht API Subscription**: You need this to integrate your custom voice. - Retrieve your User ID and Secret Key from the [API Access section](https://play.ht/studio/api-access) on Play.ht. - **Enter your API Keys in Vapi**: Go to the [Provider Key section](https://dashboard.vapi.ai/keys) in Vapi and input your Play.ht API keys. - **Sync Your Cloned Voice**: In the [Voice Library](https://dashboard.vapi.ai/voice-library), select Play.ht as your voice provider and click “Sync with Play.ht”. - **Update the Voice Property**: Make sure to update the
voice
property in your assistant configuration to use your custom voice. Here’s a sample code snippet:
Copy code
json
  {
    "voice": {
      "provider": "deepgram",
      "voiceId": "your-voice-id"
    }
  }
### 2. Cloned Voices Disappearing If the voice file you uploaded loaded and then disappeared, it could be due to syncing issues. Make sure to sync your cloned voice again to ensure the correct data is being pulled from Play.ht. ### 3. Finding Cloned Voices on Vapi After syncing, you can find your cloned voices in the Vapi [Voice Library](https://dashboard.vapi.ai/voice-library). Just search for the cloned voice you want to use. ### 4. Shorter Voice ID from ElevenLabs If the voice ID you received from ElevenLabs is shorter than the available voice IDs on Vapi, it might be due to synchronization issues. Ensure that: - You are using the correct voice ID without any extra spaces or characters. - The voice ID is being pasted into the correct field in your agent's settings. - If issues persist, consider reaching out to support for further assistance. If you have any more questions or need further help, feel free to ask! 😊 Sources: - [Play.ht Pricing Page](https://play.ht/studio/pricing)
- [API Access Section](https://play.ht/studio/api-access) - [VAPI Provider Key Section](https://dashboard.vapi.ai/keys) - [VAPI Voice Library](https://dashboard.vapi.ai/voice-library) - [Custom Voice Configuration](https://docs.vapi.ai/customization/custom-voices/custom-voice)
k
Apologies for the delayed response. Hey @Nikol, first, set up your 11labs credentials in vapi dashboard here . Then, add your custom voice from your 11labs account and specify which voice to use with VAPI. For your assistant, select ElevenLabs as the voice provider. In the Voice ID field, manually enter the voice ID and use it.
FYI: I believe you have to missed use your 11labs key and add the voice in Vapi.
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