Twilio outage?
# support
r
Calls are not connecting correctly, was there a change to the API? Error - 31920 Create alarm Learn more about this error Properties Debug event SID NOe5c541977619cb8bbd7d53cf0b3da1ff Service SID -- Resource SID CA39fa2673077f3c4391734051eb4a6cc2 Timestamp 7:41pm UTC 2025-Mar-05 Message Stream - WebSocket - Handshake Error Error Description The server has returned an HTTP code different from 101 to the connection request sent by stream See https://tools.ietf.org/html/rfc6455#section-4 for details. Possible Solutions Verify WebSocket protocol is enabled in the server Verify the path in TwiML URL is actually the one supporting WebSocket Possible Causes The server does not support WebSocket The WebSocket protocol is not enabled for the requested URL
Another issue "Stream - WebSocket - Connection Timeout"
Okay outage is over
Things are working again as expected
s
@rowdy Apologies for the delayed response. There was an outage on our side, particularly related to Twilio.