We had received some events from VAPI (assistant-request) but when we try to access the VAPI call in the dashboard they are not there, it shows this error message instead (see capture) A couple of examples: UTC Server time: Thu, 06 Mar 2025 15:28:30 +0000 payload received: payload={'timestamp': 1741274910217, 'type': 'assistant-request', 'call': {'id': '04e1059c-6a0e-48ae-899e-95710f898ad8', 'orgId': '05f18df4-62e2-4958-acea-b27c848aab8c', 'createdAt': '2025-03-06T15:28:29.951Z', 'updatedAt': '2025-03-06T15:28:29.951Z', 'type': 'inboundPhoneCall', 'status': 'ringing', 'phoneCallProvider': 'twilio', 'phoneCallProviderId': 'CA93330491c54832dc7b3f6dafce8d2023', 'phoneCallTransport': 'pstn', 'phoneNumberId': '105b0cd2-4732-44f7-a913-f3dee570fb66', 'assistantId': None, 'squadId': None, 'customer': ...... UTC Server time: Mon, 03 Mar 2025 14:48:47 +0000 payload received: payload={'timestamp': 1741013327188, 'type': 'assistant-request', 'call': {'id': 'd2ceda65-a770-4cbc-8f38-aafe92c47127', 'orgId': '05f18df4-62e2-4958-acea-b27c848aab8c', 'createdAt': '2025-03-03T14:48:47.008Z', 'updatedAt': '2025-03-03T14:48:47.008Z', 'type': 'inboundPhoneCall', 'status': 'ringing', 'phoneCallProvider': 'twilio', 'phoneCallProviderId': 'CAb74281c31ded0258a32ac0a13691e7a4', 'phoneCallTransport': 'pstn', 'phoneNumberId': '1f20206c-acb2-482f-b80f-b74beeeb427f', 'assistantId': None, 'squadId': None, 'customer':..... https://cdn.discordapp.com/attachments/1347612358905823293/1347612359157612664/Screenshot_2025-03-07_at_17.41.07.png?ex=67cc754f&is=67cb23cf&hm=50dd1024b51f4db50ca97e44e4347985a0e9a4849edc0eca451adfe43f007883&

Hi there! I can see you're having trouble with VAPI calls disappearing from your dashboard and getting that error message. Let me help you troubleshoot this 👨‍💻 Based on what I've found, there are several potential causes for this issue: 1. Integration issues with third-party services - Sometimes calls fail due to errors from integrations, which can cause logs not to appear in the dashboard. 2. JavaScript object initialization problems - The specific error "Cannot read properties of undefined (reading 'analysis')" typically occurs when trying to access properties of an object that hasn't been properly initialized or is undefined. 3. Missing or unavailable analysis data - For some VAPI calls, when transcripts or analyses fail due to configuration issues, this exact error can appear. Here are some general troubleshooting steps you can try: - Check your browser: Clear cache and cookies or try using an incognito window - Inspect network activity using browser developer tools to identify specific errors - Verify that any webhooks are correctly configured There are also known dashboard visibility issues that might be affecting you, including glitches that prevent viewing assistant updates or logs. If you continue experiencing this issue after trying these steps, please provide more details about your setup and configuration so I can help further troubleshoot. Sources: - [Discord message about integration issues](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341994769148280833) - [Discord message about JavaScript errors](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1328923059905630238) - [Discord message about troubleshooting steps](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336399188665040968) - [Discord message about dashboard visibility issues](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334199867073105920)

Hey @JaunRendon, checking if this is resolved for you?

solved