Hello, I'm experiencing an issue with my AI assistant. It was working perfectly fine, but suddenly started malfunctioning without any changes on my part. I've tried recreating the scenarios, but the problem persists. Are you currently experiencing any system-wide issues? I'm confident that I'm following the correct procedures on my end. Could you please investigate this matter and provide any insights or solutions? Thank you for your assistance.

Hi there! 👋 I'm sorry to hear you're experiencing issues with your AI assistant. Based on our documentation, there are indeed several system-wide issues that might be affecting your assistant: Current Known Issues: - 404 errors with Answering Machine Detection requests via Twilio - Timeout errors (502 HTTP status) when Twilio connects to VAPI servers - Voicemail detection problems (interpreting voicemail as a person) - Pipeline and hearing issues where assistants fail to hear anything - 503 errors indicating service unavailability Recent Changes That Could Cause Malfunctions: - Knowledge Base transition to Trieve, focusing on optimizing KBs for Q&A - Server URL requirements may have changed, now requiring a server URL for proper functioning - Issues with external services like Deepgram affecting voice recognition Recommended Troubleshooting Steps: 1. Review any recent changes to your assistant's configuration 2. Check your configuration and setup (especially completion messages) 3. Test your assistant in a different environment 4. Verify your API keys and access permissions 5. Check webhook configurations if applicable 6. For voice input issues, verify network connectivity 7. If using a knowledge base, ensure it's correctly linked to your assistant If you continue experiencing issues, providing specific details about the malfunction (such as error messages or specific behaviors) would help us diagnose the problem more effectively. I hope this helps! Let me know if you need any clarification or have additional questions. 😊 Sources: - [Discord Channel AMD Errors](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334077307966590986) - [Discord Channel Twilio Connection Failures](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334137548162728040) - [Discord Channel Voicemail Detection Problems](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338431618364215298)

Hey! To help track down this issue, could you share: - The call ID - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!