Call Deletion
# support
t
Hi, I would like to know if you keep the recording when call data are being deleted through https://api.vapi.ai/call/:id Regards,
v
Hi there! 👋 Based on the documentation I've found, when you delete call data through the
/call/:id
API endpoint, it appears to perform what's called a "soft delete" rather than a complete removal of all data. Here's what I know: 1. Users have reported that after making a DELETE request to this endpoint (which returns a 200 OK status), call logs may still appear on the dashboard [(source)](https://discord.com/channels/1211482211119796234/1211483291191083018/1337314227857391627) 2. Call recordings and data are generally stored by Vapi until the owner manually deletes them [(source)](https://discord.com/channels/1211482211119796234/1211483291191083018/1332057254471401545) 3. A complete "hard delete" that removes all data from backend systems appears to require specific intervention from Vapi's support team [(source)](https://discord.com/channels/1211482211119796234/1211483291191083018/1337314227857391627) I wasn't able to find explicit documentation that confirms whether call recordings specifically are retained or completely removed when using this API endpoint. If you need a guaranteed removal of all call recordings, you might want to reach out for clarification on the complete deletion process. Sources: - [Discord conversation about call deletion](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1337314227857391627) - [Discord conversation about call recordings storage](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1332057254471401545)
Message marked as helpful by @thatben! 🎉
k
Hey @thatben checking if your still blocked on this.
2 Views