When a call is transferred by the AI is it still o...
# supporta
AiTitus :)
03/10/2025, 7:55 PMAny ideas if concurrency is freed up when the AI transfers a call or is that call still active and counts towards concurrency? @Shubham Bajaj ?
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Mason
03/11/2025, 11:46 PMHey man, as long as the vapi call is ended it should not count towards your concurrency (IE you're passing it off to a human or other service).
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Praveen Nair
03/12/2025, 6:50 PMHey AiTitus, does that solve it for you?
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AiTitus :)
03/12/2025, 10:14 PM@Shubham Bajaj can you confirm?
AiTitus :)
03/12/2025, 10:14 PMjust waiting on official VAPI reply so I know 100% 🙂
AiTitus :)
03/12/2025, 10:14 PMThanks so much!
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Praveen Nair
03/15/2025, 7:06 AMHey AiTitus, I can confirm as long as the vapi call is ended it should not count towards your concurrency.