I have this phone umber ID:

015126e5-8c12-4349-9db4-53cc6ebbcd5e

which i Imported from twilio. However, when I assign an assistant to it and make a phone call, a whole different assistant is answering, an assistant that isn't even mine of reacted on my vapi account. The twilio POST webhook is also pointing correctly to

https://api.vapi.ai/twilio/inbound_call

Hi there! 👋 I understand you're having an issue with your Twilio-imported phone number where a different assistant is answering calls. Let's troubleshoot this! Based on the information you've provided, here are some steps to check: 1. **Verify Assistant ID Configuration**: Make sure the correct

assistantId

is properly associated with your phone number in the Vapi dashboard. If this isn't configured correctly, calls might be handled by a different assistant [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1336652401733668864). 2. **Check Server URL Settings**: When a phone number doesn't have a specific

assistantId

, Vapi attempts to retrieve the assistant by making a server request using the configured

Server URL

. Verify this setting in your Vapi dashboard [source](https://docs.vapi.ai/phone-calling/on-hold-specialist-transfer). 3. **Review Twilio Number Settings**: Ensure there are no additional forwarding rules or configurations in your Twilio account that might be redirecting calls incorrectly [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1332470088078590023). 4. **Check Webhook Logs**: Access logs from the Vapi dashboard to see if there are any issues with how the webhooks are being processed [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1334280135683084328). 5. **Network Delays**: In some cases, network delays can cause unexpected behavior with call routing [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1332133296347549797). If you've verified all these settings and the issue persists, it might be worth checking if there are any call routing or transfer problems in your setup. Sources: - [Discord Channel Assistant ID Configuration](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336652401733668864) - [Vapi Documentation Phone Calling](https://docs.vapi.ai/phone-calling/on-hold-specialist-transfer)

Hey! To help track down this issue, could you share: - The call ID - The expected assistant ID This would really help us figure out what went wrong!

Call ID: I dont have a call ID. It is not being logged. Expected assistant ID: 751f5e97-2138-4dc6-9d65-ffd4282eddf8

Hey, this is the Assistant ID 751f5e97-2138-4dc6-9d65-ffd4282eddf8 assigned to a phone number, and I don't see any calls associated with the phone number ID. If you're trying to make a call and if some other assistant is answering it, then there must be a call ID created for it. https://cdn.discordapp.com/attachments/1348964972281069670/1355444967136563230/Screenshot_2025-03-29_at_1.02.54_PM.png?ex=67e8f3ff&is=67e7a27f&hm=65cab6ba7607552c607de0a876a83661fe4189712f8059926e0124a9bbf7c8f4&

Because the call is not being answered by this assistant. You can test it and start a call and see.

Hi, checking if this is resolved/solved for you?

It isn't no

ccing: @Kings_big💫 can you get on a call with @Fire and help him.

@emile_ibr checking if this is resolved/solved for you?

No