Hello, what is this error from? It did not reach the timeout limits we had on. https://cdn.discordapp.com/attachments/1349114089166602251/1349114089401749554/Screenshot_2025-03-11_at_13.14.21.png?ex=67d1ebe8&is=67d09a68&hm=72f249e4432d116b9a3b3c812f9572a944cb4818b4d66df425746291ce18c558&

Hi there! 👋 The error you're seeing is the "end-of-call-report Server URL Error" with a timeout of 20000ms exceeded. This is happening because Vapi has a default timeout setting of 20 seconds (20000ms) for server URL requests [like the end-of-call-report](https://discord.com/channels/1211482211119796234/1211483291191083018/1339941602872918068). Even if you've set higher timeout limits in your own code, Vapi's default server timeout would still apply unless specifically adjusted in the Vapi configuration. Some common causes for this timeout include: - Network connectivity issues between Vapi and your server - Your server taking too long to respond to the request - Server configuration issues To resolve this, you can: 1. Check your server's response time and optimize if needed 2. Verify network connectivity 3. Adjust the

timeoutSeconds

parameter in Vapi (can be set between 1-120 seconds) Let me know if you need help with any of these steps! 😊 Sources: - [Timeout Information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1339941602872918068) - [End-of-call-report Error Causes](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338541335870836736)

This call got cut off while the person was talking

Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!

Call ID is dd7e5f08-5e12-4b98-90da-988c50f13564 Timestamp: 20:02:04:481 I expected the call to continue, but the call just shut down and closed.

It should be fixed, can you try once more?

What was the issue?