No result returned from tools during calls
# supportd
Dani151515151515
03/12/2025, 9:22 PMMy query is this: I made a make.com tool, for checking availability. The tool works fine when I am send a request in testing panel, but when I'm on call with the assistant, in the call log, the tool has no result returned, however the webhook in make is showing results as well as the toolCallId, can you tell me what I'm doing wrong here? I followed the Syntax to put in webhook from Vapi AI agent, but no avail. This is very tiring because it's working absolutely fine on make and tool testing
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Mahesh
03/12/2025, 11:03 PMI'm seeing the same. The tool response I'm sending is { results: [ { result: "...", toolCallId: "..." } ] }
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Dani151515151515
03/13/2025, 12:57 AMAny idea how to fix it?
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Mahesh
03/13/2025, 5:28 PMTwo helpful things that I found
1. The result property seems to need to be a natural language response
2. Specify the serverUrl on the assistant so you can get logs of the tool call events
Mahesh
03/13/2025, 8:53 PMBy natural language I mean "These are the next available appointments: ... "
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Kings Big
03/15/2025, 2:07 PMHey! To help track down this issue, could you share:
- The call ID
This would really help us figure out what went wrong!