Call assistant not working with tool and not speak...
# support
d
My assistant is calling the tool but the tool has no result returned in the call logs. Make.com is correctly sending back the result. What is the issue?
v
Hi there! I see you're having an issue with your assistant not showing results from your Make.com tool call. This is a common issue with a few potential causes 🔍 Based on the documentation, here are the most likely reasons and fixes: 1. Response Format Issues - Make sure your JSON response from Make.com follows this exact structure:
Copy code
json
{
"results": [
  {
    "toolCallId": "call_g4LBH87kQ7fmcKFbcVaKKlLV",
    "result": "Your result data here"
  }
]
}
The result should be a string without line breaks, and the JSON must be properly formatted. [Source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336345690393149452) 2. Mismatched
toolCallId
- The
toolCallId
in the response must exactly match the one Vapi generated and sent initially. [Source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1325000684231196775) 3. Webhook Configuration - Verify your webhook URL is correctly configured with no typos or spaces. [Source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336345690393149452) 4. Manual Testing - Try testing your webhook with Postman or cURL to confirm it's working properly. [Source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336456720913797238) 5. Check Logs - Review both Vapi and Make.com logs for any error messages that might indicate what's going wrong. [Source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336456720913797238) Let me know if any of these steps help resolve your issue! Sources: - [Discord Thread 1336345690393149452](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336345690393149452) - [Discord Thread 1325000684231196775](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1325000684231196775)
k
Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!
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