Hi there! 👋 I see you're having trouble with the "Chat with Assistant" feature showing a "Workflow is not available at the moment" error.
Based on the image you shared, I can see both the error message and latency indicators. Let me help you troubleshoot this! 🔍
Common causes and fixes for this issue:
1. Network Connectivity Issues
- Check your network connection stability
- Try using a different network if possible
- Network latency can affect the connection between Vapi and external services [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788)
2. Browser or Local Environment Issues
- Clear your browser cache
- Try using a different browser
- Disable browser extensions that might interfere [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333836884685754480)
3. Configuration Issues
- Verify that all webhook configurations are correct if you're using integration platforms
- Check that API request parameters are formatted correctly [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335308574556946480)
4. Service Degradation
- There have been reports of service degradation affecting the Chat with Assistant functionality
- Deepgram (a service used by Vapi) has experienced issues that impact voicebot functionality [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1296852804631265392)
Since normal voice agents are working fine for you, this suggests the issue might be specific to the Chat with Assistant configuration or a temporary service issue.
I recommend starting with the browser-related fixes as they're quickest to try, then checking your network connection, and finally looking at any configuration settings if you've customized your setup.
Let me know if these steps help or if you need further assistance! 😊
Sources:
Hi, I faced the same issue today as I tried out the workflows feature. The assistant stopped the call after the first "say" block. Call ID: 7e65a292-f532-4311-9f12-6125d5d8dbcc
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Shubham Bajaj
03/19/2025, 12:15 AM
Hey @Damian , can you please create a new support ticket? This ticket has been created and owned by Ali. Adding your context over here will result in the mixing up of two ticket contexts.