Hello Vapi Team, I am a VAPI customer(Org ID: a7c81fe6-7263-496b-a138-140dfd58867a) and my inbound phone calls do not work with a specific phone number. The phone number ID is 9f28cbac-401c-47e0-b6c9-2309ecfb352e I already have an assistant assigned to the phone number  Can you help me please, my twilio logs gave me this response from VAPI backend Couldn't Get Assistant. Either Set The Assistant I D On The Phone Number. Or, To Debug Your Assistant Request, Check The Debugging Artifacts That Were Just Sent To Your Server.

Hi there! 👋 I can see you're having trouble with inbound calls for a specific phone number. The error message "Couldn't Get Assistant" typically occurs when there's an issue with the assistant configuration for your phone number. Even though you mentioned you have an assistant assigned, here are some troubleshooting steps: 1. Double-check the assistant assignment in your Vapi dashboard: - Go to the "Phone Numbers" section - Find your specific number (ID: 9f28cbac-401c-47e0-b6c9-2309ecfb352e) - Verify that the correct assistant is selected in the

Inbound

area under

Assistant

[dashboard configuration](https://docs.vapi.ai/quickstart/dashboard) 2. Review debugging artifacts that were sent to your server as mentioned in the error message. These can provide more insights into what's happening [troubleshooting reference](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336652401733668864) 3. **Check server and webhook configuration**: - Ensure your server is stable and can handle requests from VAPI - Verify that webhook URLs are correctly configured [webhook configuration](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334280135683084328) 4. Examine logs for patterns or specific error messages beyond the "Couldn't Get Assistant" message If you've verified all these settings and the issue persists, please gather your call IDs, server logs, and the steps you've already taken so we can help troubleshoot further. Sources: - [Dashboard Configuration](https://docs.vapi.ai/quickstart/dashboard) - [Troubleshooting Reference](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336652401733668864) - [Webhook Configuration](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334280135683084328)

Fixed.