Any ideas why my agent would skip words when pulling data from Trieve, particularly an FAQ? For example, I can see the information coming in and it will say something like, "Navigate to SharePoint, and under the QuickLinks tab, click Ticket", but when you talk to the agent, it will say, "Navigate to... And under the tab, click...". We've tried changing the model, the voice provider and rebuilding the knowledge base in Trieve from scratch and no dice. Any settings in the dashboard I should try tweaking?

I’m experiencing a similar issue. I changed the file formats, but it didn’t make a difference. It was working fine before. My main problem is that I can’t create knowledge; Trieve doesn’t seem to recognize the dataset. I’m only working with files, and I don’t think they are being trained immediately. Are you able to create knowledge?

This is usually a system prompt issue

You're 100% right. Made some tweaks to the prompt and it stopped. Thank you!

Let's gooo!

For my resolution, I literally just copied my prompt and pasted it into chatGPT, explained my issue and asked it to reformat/clean it up.

Haha, today I also verified the guess network with OTP 🙂 Thanks for your guidance, I will try ChatGPT to improve the prompt.

Hey JTrannVA, Glad this was resolved for you. Let me know if you run into anything else!