Hi Team, I'm working with a client who needs both Arabic and English spoken in native accents. Currently, I'm using ar-SA-ZariyahNeural, but English sounds accented and slow. Do you have any voice options that can handle both Arabic and English with native pronunciation and proper accents? Or any recommended setup for this use case? Will appreciate a quick support @Vapi team

Hey Sahil, To find out good multilingual voices for both Arabic and English accents, check out 11Labs. They'll give you a good, multilingual voice that can work for both languages. In case you're looking for two different voices, you can try out VAPI voices for the English language and search for an Arabic voice in 11Labs.

Hi Shubham, this I tried with diffferent voice one of this is

Missy (sT3JzBZxswthXatAZOfU)

from 11labs what i found is when i ask it to introduce in arabic it worked in vapi dashboard but when i used in my app with some custom prompt and asked her to introduce it seems it is reading some code or something which doesnt seem to be arabic. Below are the call ids you can refer Tried in Vapi Dshboard 151dfec8-7ea5-44eb-91ae-7a52537a3335 Tried in my web app 6e5e525d-e9a6-409b-8365-a925ae1a0841 eafc07b8-eece-4fcf-9152-cc3002f33bb2 Can you please look into this. Thanks and appreciate your quick support

Hey Sahil, You have to be more specific about what's not working with you. I don't understand Arabic, and I need a comparison or finding from which I can determine if this was unexpected and this is was expected. So I request you to share the following information in the format below.

I would appreciate the opportunity to connect over a quick call, as it would be easier for me to explain the issue. I am available anytime between 9:00 AM and 10:00 PM IST

Hey Sahil, I'm a bit occupied for this month. I won't be available for calls, but we can continue over here. Just give me this required information, and it will be easy for me to look into the call logs and find out exactly what could have been going wrong for you.

Hi Shubham even i don't know Arabic but if you listen to this call

46381ac2-b262-4fe6-bf65-f078389b3ca4

at

00:21

it is very clear that the agent is not at all speaking Arabic it is trying to read Arabic in English i guess. If you check at the logs it is receiving voice inputs in Arabic from the open ai (in text) but is unable to synthesize or vocalize it. Can you please let me understand why is this happening If we need to use some specific voices to resolve this issue can you please suggest me some voices from any provider available in vapi it will be of great help !

looking into it.