I've looked everywhere for the status of the call-end-report from the analyzer of the call and can't find it anywhere. We would like to log the status of the call in our database. https://cdn.discordapp.com/attachments/1352005410458042479/1352005411045249146/Screen_Shot_2025-03-19_at_2.45.33_PM.png?ex=67dc70a9&is=67db1f29&hm=87ba93adadc4be71bcc91c56dec24c1d214238a6d524ba249175591e837f9310& https://cdn.discordapp.com/attachments/1352005410458042479/1352005411611611216/Screen_Shot_2025-03-19_at_2.46.20_PM.png?ex=67dc70a9&is=67db1f29&hm=7bb4ff779719c3affee1e443ce5be9eaa7b3d3cba593e3a58a7e7a5eaa314508&

You are viewing an end of call report payload. These server messages are events, at the top of your webhook and you'll see event "type" this will show the server event name which was sent to your webhook. If you're looking to log the status of the call, send a status server message (select this in the UI). End-Of-Call-Reports (which you have selected) are sent post call and will not send call statuses outside of a completed one.

Jonas is correct, if you're looking to capture the end of call report programmatically, it will get sent to your server URL directly after a call, as long as you have selected the end-of-call-report under messaging on the advanced section of your assistant.

I see it now. Thanks guys! I appreciate the quick response! messageCollection timestamp 1742421028793 type end-of-call-report analysisCollection summary The call was not a conversation but rather a voicemail notification. The AI (Michael from OneTrust Home Loans) reached the user's voicemail and left a brief message acknowledging receipt of an inquiry about a reverse mortgage and indicating they would call back later. No qualification information was gathered and no appointment was booked as there was no actual conversation with the user. structuredDataCollection contactId 4055704701 bookedcallstatus fail successEvaluation false

Marking this ticket as Solved ✅