Agent can't say the name variable retrived from we...
# support
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I am able to see the results returned from make.com web hook to agent using the test code tool, but when running the agent, i see the web hook has completed successfully but agent still says she can't see the retrurned data. I am trying to get the agent to greet the caller with thier first name if they have rang before., everything else works, its just the agent not saying the name which is the issue. When I ask it what my name is, it just gives me a random name each time and then I ask thats not my name, and it says it doesn't know my name. so it's supposed to be a straightforward thing. Please can someone advise?
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Hey! To help track down this issue, could you share: - The call ID This would really help us figure out what went wrong!
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Here's the latest call ID: c82be061-151f-49d4-954c-a39d4f6143e6
agent id: cb5ad806-81f2-41a4-a2ed-38ce707a4ddf
solved
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Marking this ticket as Solved ✅