Some Billing support
# support
l
lhave a few organizations in my VAPI dashboard. Can I transfer Billing credits between them? I want all the credits from one org transferred. I was. Told you could do it. If you can transfer from org Id - 6bb1a55e-be11-4d71-8983-c23a00f68293 to Org Id - ad9249f0-289b-4b0c-a5b0-a3d0a17a05fb
v
Hi there! ๐Ÿ‘‹ I can't provide specific details about transferring credits using the exact organization IDs you've shared, but I can definitely help with information about transferring billing credits between organizations in VAPI! Yes, it is possible to transfer billing credits between organizations in your VAPI dashboard. According to the information I found, transferring credits between organizations is possible, but it's not a standard procedure that you can do directly through the dashboard interface. To transfer credits between your organizations, you'll need to: 1. Contact VAPI Support - Transferring credits between organizations typically requires administrative privileges or assistance from the VAPI support team. [This is recommended as the primary approach](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336753858524876892) for such transfers. 2. Provide Organization IDs - You've already identified the source organization ID (6bb1a55e-be11-4d71-8983-c23a00f68293) and destination organization ID (ad9249f0-289b-4b0c-a5b0-a3d0a17a05fb), which is exactly what support will need to process the transfer. 3. Create a Support Ticket - According to [information I found](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334907274568798319), you may need to create a new support ticket to initiate this process. The transfer process may be more straightforward if both organizations are under the same account, as [indicated in some documentation](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1344416610466926652). Is there anything else you'd like to know about managing your billing credits or organizations in VAPI? Sources: - [Discord Thread about Transferring Credits](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336753858524876892)
l
I thought this was support
I looked in dashboard and donโ€™t see a place to create a support ticket
Is there a link.
v
Hey, your destination org credits have been updated. Take a look and let me know!
l
Yes. Thank you so much
v
Marking this ticket as Solved โœ