Hello, It seems the assistant answered to its own questions. Call ID: caab6601-9aca-4d6a-88ee-7c836c05e275 Time: 2:00 Assitant end the question Time: 2:03 - 2:10 Customer speaks in Italian (Nothing was said but just some fillers to think) Time: 2:10 - Assistant interrupts user and first thank him for sharing but then talks in first person like answering. Translation: AI: Thank you User: with AI: for sharing. An essential skill for a Manager is leadership, which I developed through team management and complex problem solving in my previous role. Assistant talks about "I developed this skill" and "in my prvious role".

Hi there! 👋 I see you're experiencing an issue where your Vapi voice AI assistant is answering its own questions and mentioning personal skills like leadership and a previous role. While I can't determine the exact cause for your specific Call ID without seeing its configuration, I can definitely help explain why this might be happening and suggest some troubleshooting steps. ## Why this might be happening There are several potential reasons why your assistant might be answering its own questions: 1. **System Prompt Configuration**: According to the [documentation](https://docs.vapi.ai/quickstart/phone/outbound), the System Prompt defines the assistant's role, personality, and instructions. If it's configured to simulate a person with a work history, the assistant might mention skills and a previous role. 2. **Timing Parameters**: The assistant might not be waiting long enough for user responses. According to information I found, adjusting parameters like

numWordsToInterruptAssistant

and

maxDurationSeconds

can help the AI wait for user input and prevent it from answering its own questions. 3. **Incorrect Assistant Configuration**: The assistant might be using a generic OpenAI virtual assistant instead of your configured one, as mentioned in [Discord discussions](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338961731367604284). 4. **Model Temperature**: If the model temperature is set too high, it can cause hallucinations where the AI generates unexpected content. ## Troubleshooting steps you can take Here are some steps you can take to address this issue: 1. **Adjust timing parameters**: Set

numWordsToInterruptAssistant

to 3-5 words and

maxDurationSeconds

to 5-10 seconds to give users more time to respond. 2. **Review your System Prompt**: Check if your system prompt is clear and doesn't contain ambiguities that could cause the assistant to answer its own questions or mention personal skills.

There are two options to it: 1. You can set your DeepGram endpointing to 300ms for your Italian assistant 2. Or you can configure your Italian assistant's custom endpointing rules according to the Italian language, so that when they are being matched using regex, they actually get matched out and wait for the user to finish speaking.