Dig the new voices via vapi, especially Hana & Cole. Tried Lilly and got distorted voices pretty consistently. Super weird experience just FYI, might want to fix it or just take that one out for now. Call ID: 51497def-d410-4eb6-9539-d5b5d866379c Not urgent nor important imo

Hey there! Thanks for sharing your feedback about the Vapi voices! 👋 I'm unable to determine the exact cause of the distortion with the "Lilly" voice in your specific case without further investigation. However, I can definitely help with some general information about voice distortion issues in Vapi and how your Call ID can be used to investigate this further. Voice distortion in Vapi can occur due to several factors, including [network issues, encoding/decoding errors, or problems with the voice synthesis itself](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336377512233664523). For voices that use certain providers like 11Labs, adjusting settings such as "style," "stability," and "similarityBoost" can sometimes help resolve distortion issues. Setting the "style" property to 0.0 is generally recommended for better stability, though it may make the voice less human-like [(source)](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336377512233664523). The Call ID you provided (51497def-d410-4eb6-9539-d5b5d866379c) is very helpful! You can share this with Vapi support who can use it to [examine logs, transcripts, and recordings](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336714455920414753) to determine the exact cause of the distortion. Support staff can trace call logs and diagnose the issue using this unique identifier [(source)](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336407849806462976). Glad to hear you're enjoying Hana and Cole! Is there anything else you'd like to know about troubleshooting voice issues in Vapi? Sources: - [Voice distortion issues with 11labs voices on Vapi](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336377512233664523) - [Contacting Support with the Call ID](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336407849806462976)

Hey George, Thanks for reporting the issue. I'll take this to the team, and let you know about the update.