Very long Success Evaluation (Bug)
# support
s
v
Hi there! 👋 I see you're experiencing an issue with long Success Evaluation messages not displaying properly in your call logs. I wasn't able to find specific information about this exact bug with long Success Evaluation messages not wrapping properly, but I can definitely help with some potential causes and workarounds based on similar issues reported in Vapi. Based on the information I found, this display issue could be related to a few things: 1. **JSON Formatting Issues**: According to [information from Discord](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334658296291921920), improperly formatted JSON, especially unescaped line breaks, can cause display problems. The
result
field in JSON responses should not contain unescaped line breaks - they should be properly escaped using
\n
. 2. **Known UI Bugs**: The Vapi UI has been reported to have "a TON of bugs" according to [this Discord thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336339138898694184). While not specifically about Success Evaluation messages, this suggests that display issues are not uncommon. 3. **Success Message Display Issues**: Users have reported problems with success messages not displaying properly, which could be related to your issue with long Success Evaluation messages. According to [this Discord thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1342188078437236916), there are specific JSON formats that might help with proper display. As a workaround, you might try: - Ensuring your JSON responses have properly escaped line breaks - Keeping Success Evaluation messages shorter if possible - Reporting the bug to Vapi support with details including the call ID, timestamp, and a screenshot of the issue Would you like me to provide more information about how to report this bug to Vapi support, or do you have any other questions about call logs in Vapi? Sources:
k
Hey Shabnam, Could you share the call ID? I would like to take a look at what the length of the success evaluation result and what caused it to break in our dashboard. This will also help the team to the reproduce it.
A gentle reminder to continue this thread.