How to get access to the turn latency details that...
# support
t
I would like to have access to that information, so I can forward it to Datadog and use their better log system to review at scale the latency of my assistants. Could you help with this? Thanks
v
Hi there! 👋 I see you're looking to access turn latency details from Vapi's Call Log Details and forward them to Datadog for scalable latency analysis. Based on the information available, I can see that turn latency is indeed recorded in Vapi logs (with values like 1200-2000ms being mentioned in some cases), but I need to understand more about your specific setup to help you better. Could you please share: 1. Which method are you currently using to access your call logs? Are you using the [Vapi Dashboard](https://dashboard.vapi.ai/calls), the API endpoints, or another method? 2. Have you already set up Datadog in your environment? If so, are you using any specific Datadog features (like custom metrics, APM, or logs)? 3. Are you looking for an automated solution that continuously forwards the data, or would a manual export process work for your needs? This information will help me provide more targeted guidance on how to extract the turn latency details and integrate them with Datadog. Source: - [Vapi Dashboard](https://dashboard.vapi.ai/calls)
t
1. today I'm using vapi dashboard, but it's really not easy to use, and to get a sense of latency at scale 2. Yes, everything mentioned 3. automated
k
You can raise an feature request for it over here: https://roadmap.vapi.ai