When I set thinking token budget Claude hangs up
# support
i
When I set a thinking token budget claude 3.7 hangs up immediately
v
Hi there! I'd like to help you with this issue where Claude 3.7 hangs up when you set a thinking token budget. To better understand what's happening, could you please share: 1. What value are you setting for the thinking token budget? 2. How exactly are you implementing this setting (through an API, specific parameters, etc.)? 3. Are you seeing any error messages when Claude hangs up? 4. Does this happen consistently every time you set a thinking token budget, or only with certain values? This information will help me troubleshoot the issue more effectively! 😊
i
4000 and on the GUI
s
Could you please rephrase your ticket description? I am unable to understand it. If it is related to the dashboard, please record a loom video and share it with me. Else, share the call ID.
i
Dont' have the call ID, have run too many over the past few days 😂
But when I put in a value for
thinking tokens
when selecting Claude 3.7 as my model, it just hangs up when I call
I am not going to test right now as I am having issues with the dashboard. I can't update model and GUI is showing me an outdated prompt from a week ago.... (note that it still says Riley whereas I've updated this for Samantha) https://cdn.discordapp.com/attachments/1355232602369429554/1356034619979468821/Screenshot_2025-03-30_at_3.36.39_PM.png?ex=67eb1927&is=67e9c7a7&hm=6d69e137ac5784aa7f9dcc84e6d180666779589ffcad4d7b3f9b984464d5c104&
s
Could you share the assistant ID? So I could take a look at what could be going wrong?