Cant check/ create new Vapi.Ai api authorization k...
# support
m
How to fix?
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Hi there! 👋 Sorry to hear you're having trouble with your Vapi.Ai API authorization key. I don't have specific information about your particular error, but I can definitely help with general guidance on checking/creating API keys and troubleshooting common issues. ## How to Check Your API Key You can check your Vapi.Ai API authorization key in a few ways: 1. **Check in the Vapi Dashboard**: You can find your provider keys in the "Provider Keys" tab of the Vapi dashboard, accessible at [dashboard.vapi.ai/keys](https://dashboard.vapi.ai/keys). 2. **Verify Key Format and Usage**: Ensure your key is being sent in the correct format in the header of your API requests. The header should typically look like:
Authorization: Bearer YOUR_API_KEY
. 3. **Test with an API Request**: You can use tools like Postman or
curl
to send a request to the Vapi API endpoint and test if your key is working properly. ## How to Create a New API Key If you need to create a new key: 1. **Via the Vapi Dashboard**: - For a public key: Obtain it from the [Vapi Dashboard](https://dashboard.vapi.ai/) - For a private key: Generate it from the Vapi Dashboard under the Provider Keys tab 2. **Using the
/credential
Endpoint**: You can create a new credential by sending a request to the
/credential
endpoint with the necessary information. ## Common Issues & Troubleshooting Several issues might prevent you from checking or creating an API key: 1. **Invalid Key Error**: You might be using the wrong key type (public vs. private) or an incorrect assistant ID. Make sure you're using the right key for your environment. 2. **No Private Key Found Error**: This often indicates a need for a JWT or similar token signed with a private key. Check if you need to generate a JWT using your private key. 3. **Key Format Issues**: Ensure your key is in the correct format (typically PEM) and that it matches what's registered with the VAPI platform.
4. **Permission Problems**: Verify that your API key has the necessary permissions and is active (not revoked or expired). 5. **Network Issues**: Check for DNS resolution problems or incorrect endpoint URLs that might prevent reaching the Vapi.Ai API. Is there a specific error message you're seeing or a particular step where you're getting stuck? I'd be happy to provide more targeted help! Sources: - [Vapi Dashboard](https://dashboard.vapi.ai/keys) - [Vapi Documentation](https://docs.vapi.ai/quickstart/web) - [Vapi Documentation](https://docs.vapi.ai/quickstart/dashboard) - [Vapi Documentation](https://docs.vapi.ai/quickstart/phone/outbound) - [Vapi Documentation](https://docs.vapi.ai/customization/provider-keys)
v
Hey MrGeekO, can you help me understand exactly what help you're looking for related to the private API key of your account? Do you want to create a new API key? If yes, then create a public key and share the public key in DM along with your Org ID so I could replace your public key with your current private key.