- You can try accessing the Provider Keys dashboard directly at [dashboard.vapi.ai/keys](https://dashboard.vapi.ai/keys) [source](https://docs.vapi.ai/quickstart/phone/outbound) Is there anything specific about these steps you'd like me to clarify or any other questions about setting up your API keys? Sources: - [Discord Thread on API Key Issues](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333897284894724188) - [Discord Thread on API Key Permissions](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335371096525897911) - [Discord Thread on Usage Limits](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335277468805758986) - [Discord Thread on UI Bugs](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336339138898694184) - [Vapi Documentation on Provider Keys](https://docs.vapi.ai/quickstart/phone/outbound)

Hi there! I see you're having trouble with saving your OpenAI credentials in the API Keys Window. 👋 I can definitely help troubleshoot this "401 Incorrect API key provided" error you're encountering when trying to save your OpenAI API key. Based on the information I found, here are several troubleshooting steps you can try: ### 1. Verify your API key Make sure you're using the correct and up-to-date API key from OpenAI. As the error message suggests, you can find your API key at [https://platform.openai.com/account/api-keys](https://platform.openai.com/account/api-keys). Sometimes copying and pasting can introduce invisible characters, so try manually typing the key if you've been copying it. ### 2. Check API key permissions and scope According to [troubleshooting information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335371096525897911), the error might be due to missing permissions or scope. Ensure your OpenAI API key has the proper role and scope for the services you're trying to use. ### 3. Verify API key validity and usage limits While I can see from your screenshot that you're well within your usage limits (26.38/1000 free minutes), it's worth [checking if your API key is still valid](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335277468805758986) and hasn't been revoked or expired. ### 4. Check model access The error might be because your [OpenAI API key doesn't have access to the specific model](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1339872609231441961) that Vapi is trying to use. Make sure your OpenAI account has access to the models required by Vapi. ### 5. Key propagation delay If you've [recently generated a new API key](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333897284894724188), there might be a delay in key propagation. Sometimes it takes a few minutes for a new key to become active.

### 6. Correct key format Ensure the key is in the correct format. OpenAI API keys typically start with "sk-" followed by a string of characters. If the format looks different, that might be the issue. Is there anything specific about your API key setup that I can help clarify further? Sources: - [Discord Thread on API Key Scope](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335371096525897911) - [Discord Thread on API Key Validity](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335277468805758986) - [Discord Thread on Model Access](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1339872609231441961) - [Discord Thread on Key Propagation](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333897284894724188)