I havent received callbacks of status-update,end-call-report for this callid 53a0604c-f01e-4aaf-b884-bf4ba1dba808

Hi there! 👋 I'm unable to check the specific status of your call ID "53a0604c-f01e-4aaf-b884-bf4ba1dba808" directly, but I can definitely help with troubleshooting why you might not be receiving the callbacks. Here are several potential reasons why you might not be receiving the

status-update

and

end-call-report

callbacks: ## Webhook Configuration Issues * Your webhook URL might be incorrectly configured or outdated * The webhook might be stuck on an old URL even after saving changes * You might have multiple server URLs causing the webhook to be sent to the wrong one ## Server and Network Issues * Server configuration issues or network instability * Firewall settings blocking incoming requests from Vapi * Server load affecting the ability to receive callbacks ## Vapi-Specific Issues * The call might not have connected properly * There could be a service outage or issue with Vapi * The

endCallFunctionEnabled

setting might not be enabled ## Troubleshooting Steps 1. **Check your webhook configuration**: * Ensure the webhook URL is correctly configured and accessible * Double-check that the URL for call events is set to your server URL 2. **Verify server and network settings**: * Check server logs for errors * Ensure firewall settings allow incoming requests from Vapi * Verify network stability and connectivity 3. **Review Vapi settings**: * Ensure

endCallFunctionEnabled

is set to true in the dashboard * Check for any Vapi service outages * Review event subscription settings for

status-update

and

end-call-report

4. **Alternative solution**: * Use the

GET /call/:id

API to retrieve data for missed callbacks * The API reference is available at [https://docs.vapi.ai/api-reference/calls/get](https://docs.vapi.ai/api-reference/calls/get) If these steps don't resolve the issue, I'd recommend contacting Vapi support with your call ID and the troubleshooting steps you've already taken.

This call never connected. That's why you didn't receive those server events. Try again. Your calls will work. 🔵 20:50:32:692 Call

53a0604c-f01e-4aaf-b884-bf4ba1dba808

Waited 300s But Transport Never Connected.