Concurrency Limit Exceeded even though no lines ar...
# supportb
Beelzelga
04/01/2025, 5:23 PMThere is an error occurring in my account. No calls are coming through because everything responds with 'Over Concurrency Limit,' but the logs do not show any active calls. This issue has been happening for 4-5 days now, and even purchasing additional concurrency lines did not fix the problem. What is happening?
k
Kings Big
04/01/2025, 8:34 PMCould you share your Org IDs? I'll take a look and get back to you.
b
Beelzelga
04/01/2025, 9:02 PM3256cad1-de86-4d74-ba23-c7c4b2eb7b09
k
Kings Big
04/01/2025, 10:20 PMtry now. Your concurrency limit for your organization has been reset.
Beelzelga
04/02/2025, 1:14 AMthe number is back to 10 (it was on 5 for some unknown reason)
but the error of concurrency limit is still happening
Beelzelga
04/02/2025, 4:11 PMerror is still happening
Beelzelga
04/03/2025, 5:38 PMany update on this @Shubham Bajaj
k
Kings Big
04/06/2025, 12:43 PMchecking if this is resolved/solved for you?
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