Trigger Tool On Call Start
# support
n
I am trying to trigger tool call as soon as the call starts, but it only triggers when the user says hi or something.
v
I see you're having trouble with automatically triggering a tool call at the start of a call without requiring user input. Based on what I found, this is a known issue that others have experienced too. To help troubleshoot this, could you share: 1. How have you configured your "request-start" message? Setting it to an empty string might help, as mentioned [here](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333858668730515689). 2. Is your tool configured as synchronous or asynchronous? Setting it to synchronous might help with timing issues. 3. Are you implementing this as a custom tool or using one of Vapi's default tools? 4. Have you checked your server logs for any errors that might indicate why the tool isn't being called automatically? Sources: - [Discord conversation about automatic tool calls](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334114042876264518) - [Discord thread about request-start message](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333858668730515689) - [Discord thread about synchronous tool setting](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1342315282198298729)
n
Also is there any for inbound call to pick up a little late like after 3 rings
@User is there any way for the assistant to start speaking after 2 seconds when the call starts
v
checking if this is resolved/solved for you?
n
hey @Shubham Bajaj not resolved, can you please assisat if theere is configuration that can delay the the first message or pick up the call a couple of seconds later
v
Hey Nehal Azhar, To trigger the tool call on the first message, you need to set the assistant's first message mode to "wait for the user and modal-generated message". Under your task or how your conversation starts (depending on your prompt), you can add the first line to trigger the tool name and say some content. It will first trigger the tool and then voice out the content. Regarding picking up late after three rings, you need to handle and figure out on your end how it can be done by your telephony. As of now in VAPI, we don't have this feature.