What is my cost per minute for voice and chat, can...
# supports
Samet Şimşek
04/03/2025, 7:41 AMI have 2 questions.
1. What is my cost per minute, and where can I see it? Is there a way to view it before actually spending anything?
2. I want to integrate this as a chat and voice support assistant on my website. How can I calculate the costs for the chat part?
Thanks!
v
Vapi Support Bot
04/03/2025, 7:43 AMHi there! 👋
I'm unable to provide specific information about the cost per minute for chat services in Vapi as this information isn't clearly documented. However, I can definitely help with information about voice costs and how to view/estimate them before spending.
## Voice Costs Per Minute
For voice services, Vapi's pricing structure includes:
* **Vapi Platform Fee**: $0.05 per minute (prorated to the second) [(Pricing)](https://docs.vapi.ai/pricing)
* Additional Provider Costs that are charged at-cost:
* Transcription (e.g., Deepgram): ≈ $0.01/min [(Billing Examples)](https://docs.vapi.ai/billing/examples)
* Model (e.g., OpenAI GPT-3.5 Turbo): ≈ $0.02/min [(Billing Examples)](https://docs.vapi.ai/billing/examples)
* Voice (e.g., ElevenLabs): ≈ $0.04/min [(Billing Examples)](https://docs.vapi.ai/billing/examples)
* Telephony (e.g., Twilio inbound): ≈ $0.02/min [(Billing Examples)](https://docs.vapi.ai/billing/examples)
## Viewing Costs Before Spending
You can view and estimate costs before spending through several methods:
1. **Vapi Dashboard**: The dashboard at [dashboard.vapi.ai](https://dashboard.vapi.ai/) provides static cost projections on a per-assistant basis, including per-minute cost and latency projections [(Estimating Costs)](https://docs.vapi.ai/billing/estimating-costs)
2. **Cost Breakdown**: You can view a breakdown of costs per call in your dashboard at [dashboard.vapi.ai/calls](https://docs.vapi.ai/billing/estimating-costs), which includes STT, LLM, TTS, Vapi platform fee, and Transport costs
3. **Free Credits**: Every new account receives $10 in free credits to test voice workflows before spending your own money [(Pricing)](https://docs.vapi.ai/pricing)
4. **Empirical Testing**: According to the documentation, "Calling your assistant is a good way to get an empirical per-minute cost" [(Estimating Costs)](https://docs.vapi.ai/billing/estimating-costs)
## Calculating Voice Support Costs for Website Integration
Vapi Support Bot
04/03/2025, 7:43 AMFor integrating voice support on your website, you would calculate costs by adding:
1. **Vapi Platform Fee**: $0.05/min
2. Provider Costs based on your chosen providers:
* Transcription service (like Deepgram): ≈ $0.01/min
* LLM service (like OpenAI): ≈ $0.02/min for GPT-3.5 Turbo
* Voice service (like ElevenLabs): ≈ $0.04/min
For example, a "Mock Interviewing Application (Web)" scenario estimates a total cost of $4,500/month for 1,000 interviews at 30 minutes each, using Deepgram, a custom model, PlayHT, and Vapi [(Billing Examples)](https://docs.vapi.ai/billing/examples).
Is there anything specific about the voice integration costs you'd like me to clarify further?
Sources:
- [Pricing](https://docs.vapi.ai/pricing)
- [Billing Examples](https://docs.vapi.ai/billing/examples)
- [Estimating Costs](https://docs.vapi.ai/billing/estimating-costs)
s
Samet Şimşek
04/03/2025, 10:22 AMhttps://docs.vapi.ai/billing/estimating-costs url says "404" error. if i use only chat how can calculate price ? also how is concurrent session forexample chat ?
s
Sarthak
04/06/2025, 9:15 AMchecking if this is resolved/solved for you?
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