Custom ElevenLabs Voice Usage – Double Charging wi...
# support
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If I want to use a custom voice in ElevenLabs (I already have a separate plan with ElevenLabs), do I still have to pay for ElevenLabs usage on the Vapi side?
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Hi there! 👋 I can definitely help with your question about using custom ElevenLabs voices with Vapi. Good news - you won't be charged twice! According to the information I found, the billing depends on whose ElevenLabs API key you use: If you use your own ElevenLabs API key with Vapi, you will only be charged by ElevenLabs directly (through your existing plan), not by Vapi for the ElevenLabs usage. As stated in a [Vapi Discord thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1340482180144566383): "If you use your own key, you will be charged by Eleven Labs." To use your existing ElevenLabs plan with Vapi, you'll need to: 1. Retrieve your API key from the 'Profile + Keys' section on the ElevenLabs website 2. Navigate to the [Vapi Provider Key section](https://dashboard.vapi.ai/keys) and input your ElevenLabs API key 3. From the [Voice Library](https://dashboard.vapi.ai/voice-library) in Vapi, select ElevenLabs as your voice provider and click "Sync with 11labs" 4. Search for your cloned voice within the voice library and use it with your assistant Once your API key is validated, you won't be charged by Vapi for ElevenLabs usage - you'll only be billed directly through your existing ElevenLabs plan. Do you need any help with setting up your ElevenLabs API key in Vapi? Sources: - [Discord thread about ElevenLabs billing](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1340482180144566383) - [Vapi documentation on custom voices with ElevenLabs](https://docs.vapi.ai/customization/custom-voices/elevenlabs) - [Vapi documentation on provider keys](https://docs.vapi.ai/customization/provider-keys)
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Message marked as helpful by @Samet Şimşek! 🎉
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thanks!
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checking if this is resolved/solved for you?
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yes
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Marking this ticket as Solved ✅
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