Hi everyone, great to be a part of this community I'm seeking a vapi expert to help me solve an issue I'm experiencing on vapi When I sign in to vapi on my laptop using the details I provided, it takes me to the vapi dashboard but 10 seconds later it immediately takes me back to the sign in page I've been signing in over and over again with different credentials and it keeps doing the same thing, after 10 secs it logs me off Also for some reason vapi works on my phone but when it comes to my laptop it keeps logging me off back to the sign in page and I can't build any automations on my phone if it keeps doing that.. only on my laptop of course Please if there's anyone who's experienced this problem before and somehow came up with a solution, or you can spot the issue from what I said above I'd be really grateful if you suggest/help me come up with a solution Cheers.

Hi there! 👋 Welcome to the community! I understand how frustrating login issues can be, especially when they prevent you from building automations. I can't pinpoint the exact reason why Vapi works on your phone but not on your laptop, but I can definitely help with some troubleshooting steps that might resolve your issue. Here are some steps you can try to fix the login issue on your laptop: ### Browser-related fixes: - Clear your browser's cache and cookies - this has helped other users with similar issues according to [troubleshooting information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334199867073105920) - Disable browser extensions, especially ad blockers or script blockers - Try using a different browser or open Vapi in a private/incognito window - Make sure your browser is up to date - Some users have reported that Vapi "doesn't work on brave or chrome" - if you're using one of these browsers, try an alternative ### Connection and system checks: - Ensure you have a stable internet connection - Check your computer's display settings to ensure screen resolution and other settings are configured correctly - Check for any pending operating system updates and install them - If you're comfortable with advanced settings, check your browser's developer console for any error messages ### Potential causes: - According to the [troubleshooting information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788), there might be "a configuration issue specific to that organization's VAPI setup" - Network connectivity issues could be causing the timeout - Server-side errors or timing issues where the server takes too long to respond - Concurrency limits being reached - Potential issues with the Vapi service or processing pipeline If none of these steps resolve your issue, would you like me to provide information on how to contact Vapi support? Sources:

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