"Error updating assistant: Couldn't find 11labs Vo...
# support
r
I'm trying to add a new voice my Organization Philip (): 06zOfrOx0vQboDZSx7Pz We already have another 11labs voice connected to this account (Claire () Professional Voice: djciMHlonSPSd6QPwZOR) So I don't know why it's not working. Help! 🫣 https://cdn.discordapp.com/attachments/1357464166163677458/1357464166310350898/Screenshot_2025-04-03_at_3.19.06_PM.png?ex=67f04c85&is=67eefb05&hm=5b4fe4c41410e3b0f23f1605058642bc4e2201791a8c209829bf84217b3eb208&
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I had the same issue a couple nights ago. It turns out from what I experienced, you need to make sure you link your API key from ElevenLabs to Vapi in the provider keys. That is how you properly import your voice creation over to Vapi.
Otherwise, Vapi wouldn't know the voice you are referencing even with the voice ID. Once after you enter your API from ElevenLabs to Vapi, that error should be resolved.
r
thanks @ΒίνταΜόκα !!!
that worked!
k
checking if this is resolved/solved for you?
k
Can you share the Org ID? I will remove the 11Labs key from your account.
a gentle reminder to continue this thread.
k
@Regina