I'm trying to set up Agent so after it gathers the information, it asks the call receiver if it can forward the call to a real person. Once it does, I want it to forward the call, but also send a text to the person receiving the forwarded call with a summary of the information it gathered. This way, the agent can jump into the call and immediately pick up where the AI left off. How can I achieve this?

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No

If you're using Twilio as your telephony provider, you can forward the calls and also voice out the summary message to the agent. But if you're using some other telephony provider, you'll need to use an alternative like SMS (which we've already mentioned) or SIP headers. Now, let's talk about your SMS part. When you forward the call, you can use the Transfer Destination Request before forwarding. WAPI will ask you for the destination to be the call to be transferred, and this time on your server URL, you can trigger the SMS to your agent saying "Hey, this is the call being done till now, and this is the summary of it." This way, your agent will have a summary before you transfer back the decision before you return the response to the transfer destination request to VAPI.