Web Widget looks Great, but doesn't work
# support
m
s
Did you added an avatar?
@Mr.Smartypants
m
No. That’s a video that loops until it’s clicked on.
a
checking if this is resolved/solved for you?
m
No, it’s not.
a
Hey, could you share the browser console logs? They're pretty neat and self-explanatory, so I can take a look and understand what's going wrong.
I am here.
Give me one second
I’m at the meeting
a
Hey Mr.Smartypants, could you share the steps to reproduce it? Most likely, it is on us, so sharing the steps will help me find out how to reproduce it exactly and what tech you are using (HTML script or Web SDK) so that I can get it fixed.
m
We want this video to loop and when ever someone clicks on it, it triggers the website widget: https://storage.googleapis.com/msgsndr/ErMbjmlzGyv45PxIBITd/media/67f7326ba393248dcada631a.mp4 or

https://storage.googleapis.com/msgsndr/LtqN5wsvqfZiVOPJ1oo1/media/67f50cebcafd9f5a2ffab3fb.gif

The code in "works, doesn't look good" works, but it's now what we want. Then "Looks good, doesn't work", when I click on it, nothing happens:. I'd appreciate your assistance. Thanks. https://cdn.discordapp.com/attachments/1357533981767106731/1360055387277099008/works_doesnt_look_good?ex=67f9b9c8&is=67f86848&hm=4d54b9c87d9672e91bfa2135c171a900f20d1022a68e013634ffc1bcbb04a60a& https://cdn.discordapp.com/attachments/1357533981767106731/1360055387684081856/Looks_good_doesnt_work?ex=67f9b9c9&is=67f86849&hm=d0aeda250e698a57229528327357b8397779ff68d4b50180b391a0c97cf3d009&
s
Hey, I cannot commit anything at the moment. So I'll suggest you to use thinking models like O1 Pro. It will only take some of your development effort and time if I get a chance, I'll definitely look into the code and try to help you as soon as possible.
m
I have. The errors appear to be Vapi's
a
Hey, the VAPI web version for the HTML script tag has been updated, and PR has been raised for it. Once the PR is merged, after some time, the latest version will be available for your use, and then you no longer get the error logs of DDJS end of support.
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