Hi, i Had an issue with a transcriber, my assistent 7b5c0ad7-67b4-4c6d-a65b-8f34112164a3 my account is rhora.ai@gmail.com. I was used to provider deepgram an PT-BR language , but is can´t work well anymore. My assitent only understand me when i epaek in english but my service just provide in my country Brazil. I try to use another provider but is doenst works too. Can anyone help me , plese

Hi there! I understand you're having issues with the transcriber in your Vapi assistant, particularly with PT-BR language support. To help you better, could you please provide some additional details: 1. Which other provider(s) did you try besides Deepgram? 2. What specific errors or behaviors are you seeing when using PT-BR language? (For example, is it not transcribing at all, transcribing incorrectly, or something else?) 3. Have you checked your [transcriber settings in the dashboard](https://docs.vapi.ai/customization/multilingual) to confirm the language is set correctly? 4. If you're using Deepgram with the nova-3 model, are you aware that it [only supports English](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341463939246198784) (en/en-US)? This information will help me provide more targeted troubleshooting steps for your PT-BR transcription issues. Sources: - [Multilingual Support Documentation](https://docs.vapi.ai/customization/multilingual) - [Deepgram Model Limitations Discussion](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341463939246198784)

Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!