Change Email
# support
b
My email that is used for my Vapi account is being deleted. How do I change my email to another for my account?
@Vapi Support Bot My email that is used for my Vapi account is being deleted. How do I change my email to another for my account?
v
Hi there! πŸ‘‹ I understand you need to change the email address associated with your Vapi account before your current email is deleted. I can definitely help with that! Based on the information I've found, the recommended way to change your email address is to contact Vapi support. Here's what you'll need to do: 1. Contact Vapi support by emailing [support@vapi.ai](support@vapi.ai) 2. In your email, provide your organization ID (orgId) and the new email address you want to use for your account 3. Explain that your current email is being deleted and you need to update it According to the [support information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1326262542858850445), the Vapi team will need to check your current login method before making the change, as this might affect how your email can be updated. You can also try accessing your organization settings directly through this link: [https://dashboard.vapi.ai/org/settings](https://dashboard.vapi.ai/org/settings), though contacting support directly is the most reliable method based on the information available. Is there anything else you'd like to know about managing your Vapi account? Sources: - [Discord Thread 1](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338932711733198939) - [Discord Thread 2](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334225440251838474) - [Discord Thread 3](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1326262542858850445) - [Discord Thread 4](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1337936078136676412)
Hi there! πŸ‘‹ I notice you've asked the same question again about changing your email address for your Vapi account. I'm happy to help! Based on the information I have, the best way to change your email address is to contact Vapi support directly. Here's what you need to do: 1. Email Vapi support at [support@vapi.ai](support@vapi.ai) 2. Include your organization ID (orgId) and specify the new email address you want to use 3. Explain that your current email is being deleted and you need to update it According to the [support information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1326262542858850445), the Vapi team will need to check your current login method before making the change, as this affects how your email can be updated. You can also try accessing your organization settings directly at [https://dashboard.vapi.ai/org/settings](https://dashboard.vapi.ai/org/settings), though contacting support is the most reliable method based on the information available. Is there anything else you'd like to know about this process? Sources: - [Discord Thread 1](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338932711733198939) - [Discord Thread 2](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334225440251838474) - [Discord Thread 3](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1326262542858850445) - [Discord Thread 4](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1337936078136676412)
Hi there! πŸ‘‹ I understand you need to change the email address associated with your Vapi account before your current email is deleted. I can definitely help with that! Based on the information I found, you have two main options to change your email address: Option 1: Through the Vapi Dashboard You can update your email address through the [Vapi dashboard](https://dashboard.vapi.ai/), where account credentials including email addresses can be managed. The dashboard is the central interface for managing your Vapi account. Option 2: Contact Vapi Support If you're having trouble updating your email through the dashboard, you can contact Vapi support at [support@vapi.ai](support@vapi.ai). When contacting support, be sure to: - Provide your organization ID (orgId) - Mention the new email address you want to use - Explain that your current email is being deleted According to the information I found, the Vapi team may need to "look into your current login method before considering the email change," so it's helpful to mention your current login method when contacting support. Is there anything else you'd like to know about managing your Vapi account? Sources: - [Changing Email and Account Credentials](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336785070408732764) - [Contacting Support for Email Change Assistance](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336339138898694184) - [Information Needed for Support to Change Email](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338932711733198939) - [Login Method Considerations](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334225440251838474) - [Accessing the Vapi Dashboard](https://dashboard.vapi.ai/)
Hi there! πŸ‘‹ I notice you've asked about changing your email address for your Vapi account. I can help with that! Based on the information I have, the best way to change your email address is to contact Vapi support directly. Here's what you need to do: 1. Email Vapi support at [support@vapi.ai](support@vapi.ai) 2. Include your organization ID (orgId) and specify the new email address you want to use 3. Explain that your current email is being deleted and you need to update it According to the [support information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1326262542858850445), the Vapi team will need to check your current login method before making the change, as this affects how your email can be updated. You can also try accessing your organization settings directly at [https://dashboard.vapi.ai/org/settings](https://dashboard.vapi.ai/org/settings), though contacting support is the most reliable method based on the information available. Is there anything else you'd like to know about this process? Sources: - [Discord Thread 1](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338932711733198939) - [Discord Thread 2](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334225440251838474) - [Discord Thread 3](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1326262542858850445) - [Discord Thread 4](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1337936078136676412)
Hi there! πŸ‘‹ I notice you've already received several responses about changing your email address for your Vapi account. The information provided in those responses is accurate and comprehensive. As mentioned in the previous responses, you have two main options to change your email address: 1. **Contact Vapi Support**: Email [support@vapi.ai](support@vapi.ai) with your organization ID (orgId) and the new email address you want to use. This is the most reliable method according to the [support information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1326262542858850445). 2. **Try the Dashboard**: You can also try accessing your organization settings directly at [https://dashboard.vapi.ai/org/settings](https://dashboard.vapi.ai/org/settings). Remember that the Vapi team will need to check your current login method before making the change, as this might affect how your email can be updated. Is there anything specific about the email change process that wasn't covered in the previous responses that I can help clarify? Sources: - [Discord Thread 1](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338932711733198939) - [Discord Thread 2](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334225440251838474) - [Discord Thread 3](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1326262542858850445) - [Discord Thread 4](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1337936078136676412)
Hi there! πŸ‘‹ I understand you need to change the email address associated with your Vapi account before your current email is deleted. I can help with that! Based on the information I've found, the recommended way to change your email address is to contact Vapi support. Here's what you'll need to do: 1. Contact Vapi support by emailing [support@vapi.ai](support@vapi.ai) 2. In your email, provide your organization ID (orgId) and the new email address you want to use for your account 3. Explain that your current email is being deleted and you need to update it According to the [support information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1326262542858850445), the Vapi team will need to check your current login method before making the change, as this might affect how your email can be updated. You can also try accessing your organization settings directly through this link: [https://dashboard.vapi.ai/org/settings](https://dashboard.vapi.ai/org/settings), though contacting support directly is the most reliable method based on the information available. Is there anything else you'd like to know about managing your Vapi account? Sources: - [Discord Thread 1](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338932711733198939) - [Discord Thread 2](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334225440251838474) - [Discord Thread 3](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1326262542858850445) - [Discord Thread 4](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1337936078136676412)
Could you let me know which login method you're currently using for your Vapi account (such as email/password, Google login, GitHub, etc.)? This information will help determine the best approach for changing your email address, as the Vapi team [needs to check your current login method](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334225440251838474) before making the change. Source: - [Discord Thread about login method considerations](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334225440251838474)
Hi there! πŸ‘‹ I understand you need to change the email address associated with your Vapi account before your current email is deleted. I can help with that! I notice you've already received several responses about this topic, but I'm happy to provide the information again. Based on what I found, you have two main options to change your email address: 1. **Contact Vapi Support (Recommended Method)**: - Email [support@vapi.ai](support@vapi.ai) - Include your organization ID (orgId) and the new email address you want to use - Explain that your current email is being deleted and you need to update it 2. **Try the Dashboard**: - You can access your organization settings directly at [https://dashboard.vapi.ai/org/settings](https://dashboard.vapi.ai/org/settings) - However, contacting support directly is the most reliable method based on the information available According to the [support information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334225440251838474), the Vapi team will need to check your current login method before making the change, as this might affect how your email can be updated. Is there anything specific about the email change process that I can help clarify further? Sources: - [Discord Thread 1](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338932711733198939) - [Discord Thread 2](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334225440251838474) - [Discord Thread 3](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1326262542858850445) - [Discord Thread 4](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1337936078136676412)
What login method are you currently using for your Vapi account (email/password, Google, GitHub, etc.)? This information is important because the [Vapi team needs to consider your login method](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334225440251838474) before changing your email address. Also, do you know your organization ID (orgId)? You'll need to provide this when contacting support to change your email. Sources: - [Discord Thread about login method considerations](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334225440251838474) - [Discord Thread about required information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338932711733198939)
s
Can you send me your account email address?
k
@brandon holley
k
Hey Brandon, could you share your previous and new Vapi account email? Let me see what can be done.
b
Hello @Kings_bigπŸ’« @Sahil, I sent an email back from the one I got. Thank y’all
3 Views