assistant reseting and not saving changes
# support
k
this is a very annoying bug makes me start everything from scratch again.... the assistant suddenly just deletes all latest changes
v
Hi there! I understand how frustrating it can be when your assistant keeps resetting and deleting your latest changes. I can't determine the exact cause of your specific issue without more details, but I can definitely help with information about this known problem and potential solutions. This is actually a known bug in the Vapi UI where changes aren't being saved properly. According to reports from other users, there are several potential causes: 1. **UI Bug**: There's a known bug in the Vapi UI that prevents changes from being saved correctly, even when it shows a "Success" message [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336339138898694184). 2. **System Issues**: This can happen due to "system errors, update rollbacks, or sync issues with version control systems" [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336235351458713621). Here are some troubleshooting steps that have helped other users: 1. **Use the API instead of UI**: As a workaround, you can use the API to make changes instead of the UI [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336339138898694184). 2. **Refresh after changes**: Try refreshing the page after making changes [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341692740454584331). 3. **Clear browser cache**: Clearing your browser's cache and cookies might help [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334552736133546076). 4. **Try incognito mode**: Some users have had success using incognito mode [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336339138898694184). 5. **Create a new assistant**: As a last resort, some users have resolved the issue by creating a new assistant [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1326809606671958080).
s
Hey KONI, could you please switch your org from Daily to Weekly channel and then recreate your assistant? After that, you won't be getting this issue ever again. What happens is when you are on Daily channel and you receive daily updates, sometimes you get faulty feature updates which result in failures such as saving the assistant. Try changing org to Weekly channel, and then it will be resolved.