Is vapi down?
# support
h
we not able to do function call . not getting function name back .
v
I understand your concern about function calls not returning function names. I've checked our knowledge base but can't definitively confirm if Vapi is currently experiencing an outage. I've escalated your query to our support team who can check the real-time status of our systems and help troubleshoot your specific issue. They'll be able to determine if this is a platform-wide problem or something specific to your implementation. In the meantime, you might want to check our status page at https://status.vapi.ai/ for any reported incidents. Based on past similar issues, this could potentially be related to JSON formatting in responses, webhook configuration, or possibly a database outage affecting our services. A support team member will get back to you shortly to help resolve this issue. Thanks for your patience! 🙏
t
im also not getting transcripts anymore
k
Please provide your call id
h
@Kings_big💫 cf4c2f65-a73f-4998-abcc-14efa9548795
m
@Kings_big💫 i am facing this too
k
Provide your call id please
m
adf9430c-eeb4-4aa0-b2a0-0e92b66c7fdb @Kings_big💫
k
Mayank, could you also share the following information so I can understand what could have been going wrong for you? - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!
h
Is function call not working again ?
We still facing the same issue with function call
m
Yesterday it hapeened
still not getting any events from client side
converstation array and messages are missing
@Shubham Bajaj
@Kings_big💫
call id :506bf2b9-ed20-41b7-85a6-840831b168a9
@Kings_big💫
k
Hey, Himanshu and Mayank, The issue has been resolved. Could you guys try again? Let me know how it goes for you.