I am here facing the problem of my webbook time out from receiving server and server error or improper response The problem is when I talk to Vapi assistant my webhook is automatically triggered off into 3 seconds even the call is going on and it is not such the information of prospect details how can I fix that problem

Hi there! 👋 I understand you're facing a webhook timeout issue where your webhook is triggering prematurely (after just 3 seconds) and not receiving prospect details. I don't have specific information about the 3-second timeout setting, but I can definitely help you troubleshoot the webhook issue and suggest ways to ensure your webhook receives prospect details properly. ## Troubleshooting Steps for Your Webhook Issue ### 1. Check Your Webhook Configuration First, verify your webhook configuration is correct: - Double-check the webhook URL to ensure there are no typos or accidental spaces - Verify the server URL entered in the Vapi Dashboard is correct and accessible from outside your network - Confirm endpoint configuration on your server is set up to receive POST requests as per the Assistant Request docs According to [troubleshooting documentation](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334280135683084328), incorrect webhook URLs are a common cause of issues. ### 2. Check Data Format and Response Improper response formats can cause timeouts: - Ensure your JSON response is correctly formatted with the proper

toolCallId

and

result

fields - A mismatch in the

toolCallId

will prevent Vapi from associating the response with the correct tool call - Check that the data structure being sent from Vapi matches what your webhook expects ### 3. Configure Prospect Details Properly To receive prospect details via webhook:

javascript
vapiInstance = vapiSDK.run({
  apiKey: apiKey,
  assistant: assistant,
  config: buttonConfig,
  assistantOverrides: {
    variableValues: {
      // Your prospect details here
      name: "ProspectName"
    }
  }
});

According to [webhook configuration documentation](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1339495894801711186), using

assistantOverrides

with

variableValues

is the proper way to pass prospect details.

Hey Rehan, you could increase the server timeout for your webhook request inside the server property. Give it a try and let me know how it goes for you.

I did it But nothing change 😔

Hey Rehan, could you share the call ID which has the updated server timeout?